Security

Official Links

At THETA, your security is our top priority. We've noticed an increase in reports of scams and phishing attempts, and we want to share our official websites.

Beware of unsolicited messages from senders who pretend to be someone you trust. The THETA team will never call you, send an unsolicited direct message via text or social media, ask you to send your funds to an external wallet address or ask you for your account password or security codes.

Phone Support

We do not provide phone support. The best way to reach us is by email, simply click the "submit a request" and send us a message if you can't find what you're looking for on our Support Page.

Official THETA Websites

• THETA - www.thetatoken.org
• Theta Docs - docs.thetatoken.org
• Theta EdgeCloud - www.thetaedgecloud.com
• Theta Explorer - explorer.thetatoken.org
• Theta Video API - www.thetaedgecloud.com/tva
• Theta Wallet for iOS, Android, and Web - www.thetatoken.org/wallet
• Theta Web Wallet - wallet.thetatoken.org/
• ThetaDrop - www.thetadrop.com
• Support ThetaDrop - support.thetadrop.com/hc/en-us
• Support ThetaNetwork - support.thetanetwork.org/hc/en-us
• Theta Labs - www.thetalabs.org currently redirects to www.thetatoken.org

Official X (Twitter) Accounts

• Theta Network - x.com/theta_network
• ThetaDrop - x.com/ThetaDrop
• Mitchell Liu - x.com/mitchliu
• Jieyi Long - x.com/jieyilong
• Wes Levitt - x.com/wes_levitt
• Geneon (Community Manager) - x.com/geneon101

Official Instagram Accounts

• Theta Network - www.instagram.com/jointhetanetwork
• ThetaDrop - www.instagram.com/thetadropofficial

Official Medium Accounts

• Theta Network - medium.com/theta-network
• ThetaDrop - medium.com/thetadrop

Official Discord Accounts

• Theta Network - discord.com/invite/QfMpeZBfKB

Official Github Account

• Theta Network - github.com/thetatoken

Official TikTok Account

• Theta Network - www.tiktok.com/@theta_network

Official YouTube Channel

• Theta Network - www.youtube.com/channel/UCTLBcj0nqZR9lrAhHccoPgQ

Official Linkedin

• Theta Network - www.linkedin.com/company/thetanetwork

Advice & Best Practices

• DO NOT ever store or take a screenshot of your THETA wallet login information (including mnemonic phrases, private key, or the keystore file) with your cell phone/mobile devices, as the picture may be saved into your iCloud and hackers may be able to gain access.
• Be cautious of unsolicited emails, messages, or links. Verify the authenticity of communications before clicking links or providing information.
• Prefer end-to-end encrypted messaging apps like Signal, Telegram (secret chats), or WhatsApp for sensitive communications.
• Be Cautious with Public Wi-Fi: Avoid using public Wi-Fi for sensitive transactions. Use a Virtual Private Network (VPN) to encrypt your internet traffic when using public networks.
• Beware of unsolicited messages from senders who pretend to be someone you trust. The THETA team will never call you.

Reporting Suspicious or Fraudulent Activity

If you have suspicious or fraudulent accounts to report, please click here and submit it to our team.